FAQ - Hotel Neptunus

How do I get to Hotel Neptunus?

Hotel Neptunus
Zeeweg 42
1931 VJ Egmond aan Zee

  

You’ll find Hotel Neptunus on the south side of Egmond aan Zee, right on the edge of the dunes. The beach and village centre are both within walking distance. The hotel is easy to reach by car:

Traveling by public transport? From Alkmaar NS train station, you can take a bus to Egmond aan Zee. The stops ‘Zeeweg’ and ‘Busstation’ are about a five-minute walk from the hotel. Plan your route using public transport at 9292.nl.

Can I park for free in Egmond aan Zee?

In Egmond aan Zee, paid parking applies:

  • From 1 March to 1 November, between 10:00 a.m. and 7:00 p.m. daily.
  • From 1 November to 1 March, on Saturdays and Sundays from 10:00 a.m. to 7:00 p.m. (as of 1 January 2023). Parking is free on all other days.

View the parking zone maps here.

  

Some Hotel in Egmond accommodations offer private parking. Others offer digital parking permits for a fee. You can check what applies to the hotel or apartment of your choice on the website.

  

New Parking Meters

The municipality of Bergen is currently replacing parking meters. Work in Egmond aan Zee will continue until mid-April. Please note the following for the new machines:

  • Payment is digital only, via card or phone. Coins are no longer accepted.
  • No printed ticket will be issued. You will receive a digital one. Parking is monitored based on your number plate.

You can still use a parking app as an alternative to the meters.

  

The replacement of the meters does not affect existing parking rules, permits, or permit zones.

Can I park my car at Hotel Neptunus?

Hotel Neptunus does not have its own private parking. However, you can park outside the hotel using a digital parking permit, available from the reception at Hotel Zuiderduin. The cost is €8.50 per night*. One parking permit is available per hotel room.

* Effective from 1 January 2025.

I have lost/forgotten something. Did you find it?

Have you forgotten or lost something during your stay in a Hotel in Egmond hotel or apartment? Please let us know via the Lost and Found form. Please indicate where and when you were our guest and describe the lost item in as much detail as possible.

To the form

What is the hotel’s cancellation policy?

Subject to our terms and conditions, you can change your travel dates or cancel your booking free of charge up to 3 days before arrival. This also depends on the period of your intended stay.

  • Up to 72 hours before the day of arrival, cancellations are free of charge. After that, 100% cancellation fees apply.
  • More than 24 hours before arrival, you can change your booking once free of charge. Within 24 hours of arrival, a €25 change fee will be charged.
  • For conferences and events, the Uniform Conditions for the Hotel and Catering Industry apply. You’ll find these conditions on your booking confirmation.

  

Conditions

  • These cancellation terms apply only to reservations made directly through our hotel (not through a booking agency).
  • These terms do not apply to (non-refundable) Last Minute Offers.

  

Still have questions? Fill in the contact form to submit your question and we will get back to you as soon as possible.

Do you offer discounts for children?

Yes, children up to and including 14 years stay at a reduced rate. The discount depends on the room type:

  • In a double room: no child discount
  • In a triple or quadruple room: 25% child discount
Room rates and payments – Hotel Neptunus

All rates shown on our website are excluding tourist taxes and surcharges.

  • Online payment name: Aparthotel 't Suyderduyn BV
  • Chamber of Commerce (KVK) no.: 37081233
  • VAT number: NL8071.75.985.B01

FAQ – Your stay at Hotel Neptunus

What are the check-in and check-out times at Hotel Neptunus?

Your room will be ready from 3.00 p.m. on the day of arrival. Check-out is by 10.30 a.m.

Check-in takes place at the reception of Hotel Zuiderduin, Zeeweg 52 in Egmond aan Zee. Please also check out at Hotel Zuiderduin.

Is breakfast included at Hotel Neptunus?

Yes, breakfast is included every day of your stay at Hotel Neptunus. You’re welcome in the breakfast restaurant between 8.30 and 10.30 a.m.

I have limited mobility. Is Hotel Neptunus suitable for me?

Hotel Neptunus may not be the best option if you have reduced mobility. The building has no lift, and the rooms do not have adaptations.

For wheelchair-accessible rooms and adapted apartments, we recommend Hotel Zuiderduin and Appartementen de Egmonden.

Can I bring my dog to Hotel Neptunus?

Unfortunately, dogs (and other pets) are not allowed at Hotel Neptunus.

Still want to bring your four-legged friend to Egmond aan Zee or Wijk aan Zee? The following accommodations offer special rooms or apartments where dogs (max. 2, subject to availability) are welcome:

A surcharge applies for bringing a dog (excluding assistance dogs). Important: to avoid disappointment, always register your dog with the hotel/apartment in advance.

Is smoking allowed in the room?

No. The hotel is completely non-smoking. Smoking is not permitted in any of the rooms, facilities, or public areas.

Does the hotel offer bicycle hire?

Yes, the local area is ideal for exploring by bike. At BikeMike, located in the basement of Hotel Zuiderduin (Zeeweg 52, 1931 VL Egmond aan Zee), you can hire electric bikes, tandems, or an electric wheelchair bike. Check BikeMike's current opening hours.