- How can I make a reservation?
You can book online, by phone, or in person at the hotel reception. All reservations are subject to availability.
Online booking
Making an online reservation is easy:
- Choose your preferred offer, hotel room or apartment. Click ‘Prices and availability’ or ‘Book this room’.
- Select your arrival and departure dates, number of rooms, and number of guests. Click ‘Check availability’.
- Choose your preferred room and click the ‘Select’ button.
- Add any extras to t your booking and click ‘Next’ to enter your details.
- Enter your personal information or log in with your account. Click 'I want to check my booking'.
- Check your reservation, select your payment method* and click 'I want to pay'.
Once you’ve completed all the steps, a booking confirmation will be sent to the email address you provided.
* If you’ve selected an online payment method, choose your bank and follow the instructions to complete your payment.
* If you’ve chosen ‘Pay on arrival’, please ensure the full amount is paid when you check in.
Booking by phone
Got questions or prefer to book by phone? We’re happy to help. Contact our reservations team on +31 (0)72 750 2000.
- What are the check-in and check-out times at Hotel Neptunus?
Your room will be ready from 3.00 p.m. on the day of arrival. Check-out is by 10.30 a.m.
Check-in takes place at the reception of Hotel Zuiderduin, Zeeweg 52 in Egmond aan Zee. Please also check out at Hotel Zuiderduin.
- Is breakfast included at Hotel Neptunus?
Yes, breakfast is included every day of your stay at Hotel Neptunus. You’re welcome in the breakfast restaurant between 8.30 and 10.30 a.m.
- I have limited mobility. Is Hotel Neptunus suitable for me?
Hotel Neptunus may not be the best option if you have reduced mobility. The building has no lift, and the rooms do not have adaptations.
For wheelchair-accessible rooms and adapted apartments, we recommend Hotel Zuiderduin and Appartementen de Egmonden.
- How do I get to Hotel Neptunus?
Hotel Neptunus
Zeeweg 42
1931 VJ Egmond aan Zee
You’ll find Hotel Neptunus on the south side of Egmond aan Zee, right on the edge of the dunes. The beach and village centre are both within walking distance. The hotel is easy to reach by car:
Traveling by public transport? From Alkmaar NS train station, you can take a bus to Egmond aan Zee. The stops ‘Zeeweg’ and ‘Busstation’ are about a five-minute walk from the hotel. Plan your route using public transport at 9292.nl.
- Can I bring my dog to Hotel Neptunus?
Unfortunately, dogs (and other pets) are not allowed at Hotel Neptunus.
Still want to bring your four-legged friend to Egmond aan Zee or Wijk aan Zee? The following accommodations offer special rooms or apartments where dogs (max. 2, subject to availability) are welcome:
A surcharge applies for bringing a dog (excluding assistance dogs). Important: to avoid disappointment, always register your dog with the hotel/apartment in advance.
- Is smoking allowed in the room?
No. The hotel is completely non-smoking. Smoking is not permitted in any of the rooms, facilities, or public areas.
- Why do room rates vary?
The price of a hotel room depends on several factors. One key factor is the season – as with most hotels, we work with low, mid, and high seasons. Rates are highest during the high season.
- What is the hotel’s cancellation policy?
Subject to our terms and conditions, you can change your travel dates or cancel your booking free of charge up to 3 days before arrival. This also depends on the period of your intended stay.
- Up to 72 hours before the day of arrival, cancellations are free of charge. After that, 100% cancellation fees apply.
- More than 24 hours before arrival, you can change your booking once free of charge. Within 24 hours of arrival, a €25 change fee will be charged.
- For conferences and events, the Uniform Conditions for the Hotel and Catering Industry apply. You’ll find these conditions on your booking confirmation.
Conditions
Still have questions? Fill in the contact form to submit your question and we will get back to you as soon as possible.